Privacy Policy

Last updated: 26/06/2027

This Privacy Policy describes how Facelove Cosmetics LLC ("Facelove," "we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from facelove-cosmetics.com (the "Site"). Facelove Cosmetics LLC is a limited liability company organized under the laws of the State of Wyoming, USA. Questions can be sent to support@facelove-cosmetics.com.

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SECTION 1 — WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect the personal information you give us as part of the buying and selling process, such as your name, shipping and billing address, email address, and phone number.

When you browse our store, we also automatically receive your device's Internet Protocol (IP) address, along with information about your browser and operating system, so we can understand how to make the Site better for you.

With your permission, we may send you emails or text messages about our store, new products, and other updates. You can opt out at any time (see Section 2).

SECTION 2 — CONSENT

How do you get my consent? When you provide personal information to complete a transaction, verify your payment card, place an order, arrange a delivery, or return a purchase, we use that information for that specific purpose only. If we ask for your information for a secondary reason, such as marketing, we will either ask you directly for your consent or give you the opportunity to decline.

How do I withdraw my consent? If after you opt in you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time — by contacting us at support@facelove-cosmetics.com, by clicking unsubscribe in any marketing email, or by replying STOP to a marketing text.

SECTION 3 — DISCLOSURE

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service. We also share information with the service providers and partners described in Sections 4 and 5, who help us operate the Site and our business.

We do not sell your personal information for money. Some sharing with advertising partners may be considered "sharing" or a "sale" under U.S. state privacy law; see Section 9 for how to opt out.

SECTION 4 — OUR E-COMMERCE PLATFORM (SHOPIFY)

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application, behind a firewall.

If you make a purchase, your transaction is processed through a payment gateway. Your card data is encrypted and handled in accordance with the Payment Card Industry Data Security Standard (PCI-DSS); we do not store full card numbers. You may also wish to read Shopify's privacy policy at https://www.shopify.com/legal/privacy.

SECTION 5 — THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us. These include analytics and advertising partners such as Google, Meta (Facebook and Instagram), AppLovin, TikTok, Triple Whale, and TrackBee, as well as email/SMS, shipping, and customer-support providers.

AppLovin is one of the advertising partners with whom we share data for measurement and interest-based advertising. For more information about AppLovin's collection and use of your information visit: https://legal.applovin.com/privacy

Certain providers, such as payment gateways and advertising platforms, have their own privacy policies governing the information we are required to provide to them. We recommend you read their privacy policies so you can understand how they handle your information.

Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

SECTION 6 — SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

SECTION 7 — COOKIES

Cookies are small text files placed on your device through your browser. They let the Site remember your actions and preferences and let us and our partners measure how the Site is used and show you relevant advertising. We also use related technologies such as pixels, tags, and local storage; we refer to all of these as "cookies."

Strictly necessary cookies are always active because the Site cannot function without them. Other cookies — including analytics and advertising cookies — operate when you use the Site. You can refuse or delete cookies at any time through your browser settings, and you can opt out of the use of your personal information for targeted advertising as described in Section 9. The categories we use are:

• Strictly necessary — cart, secure checkout, load balancing, and remembering your preferences (set by Shopify).
• Functional — remember choices such as language or region.
• Analytics — Google Analytics, Triple Whale, and TrackBee, to understand and improve how the Site is used.
• Marketing and advertising — Meta, Google, Applovin, TikTok, to show relevant products and measure ad performance.

Most browsers let you refuse or delete cookies through their settings; note that disabling strictly necessary cookies may stop parts of the Site from working. To understand how Google uses information from sites that use its services, see "How Google uses information from sites or apps that use our services" at https://policies.google.com/technologies/partner-sites.

SECTION 8 — AGE OF CONSENT

By using this Site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this Site. The Site is not directed to children under 13, and we do not knowingly collect personal information from them.

SECTION 9 — YOUR PRIVACY RIGHTS AND CHOICES

Depending on your state of residence (for example, California under the CCPA/CPRA, and similar laws elsewhere), you may have the right to know, access, correct, or delete the personal information we hold about you, and to opt out of the sale or sharing of personal information.

Opt out of sale/sharing. When advertising cookies are active, the use of pixels (e.g., Meta, Google, TikTok) may be considered a sale or sharing of personal information for cross-context behavioral advertising. You can opt out at any time on our Your Privacy Choices page: https://facelove-cosmetics.com/pages/data-sharing-opt-out 

Global Privacy Control (GPC). If you visit our Site with a Global Privacy Control opt-out preference signal enabled, we treat it as a request to opt out of any "sale" or "sharing" of personal information for the browser and device you used.

To submit a request under your other rights (such as access, correction, or deletion), please contact us at support@facelove-cosmetics.com. We will not discriminate against you for exercising your rights, and we may need to verify your identity before fulfilling certain requests.

SECTION 10 — CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes take effect immediately upon posting. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you through the Site.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact us:

Facelove Cosmetics LLC - Email: support@facelove-cosmetics.com